Helpdesk / Support Analyst - West Cork
I am currently partnering with a highly regarded company in their search for a permanent Helpdesk / Support Analyst.
The successful candidate will be responsible for front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
You will provide front-line IT support for the business
You will log tickets and provide first-level fix where possible
You will work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise
You will provide support for ERP and IT business applications
Experience with relevant desktop IT systems: Microsoft Windows 7/10, MS Office
Experience with ERP and warehousing end user support
Excellent communication, organizational and problem-solving skills
Ability to work under pressure
A competitive salary is on offer for the successful candidate.
Berkley Business & Technology is a Specialist Consultancy recruiting Business & Technology professionals for organizations throughout Ireland and Europe; for more information go to www.berkley-
If you would like to discuss this vacancy further or to discuss your career options in confidence, please telephone Vanessa Pawleta on 021 428 9618 or send your CV to